The DigiBete App - Training and Support
Welcome to the DigiBete App Training & Support page. On this page you’ll find guides to help navigate and set up your app. There are lots of features that will be explained in the following resources.
Welcome to the DigiBete App Training & Support Page
You can download the DigiBete App from the App Store or from Google Play.
New Features
‘Connect’ is a new feature on the DigiBete App:
DigiBete have been working in partnership with Together Type 1 and are proud to bring a new section on the DigiBete app called ‘Connect’ which has been funded by Diabetes UK.
Connect is a place where young people aged 11 to 25 can find support, hear from others living with T1D, learn more about tech, use the events calendar to find out what’s going on locally and nationally, connecting young people with their community no matter where they are in the UK.
Top Tips for Viewing the Coping with Diabetes Button
To see the Coping with Diabetes button on your DigiBete app, you will need to:
- Make sure you have the latest version of the DigiBete app on your phone.
- Go to Google Play or the App Store to check if you need to update your version of the app.
- If you don't need to update your app and you cannot see the new button, please logout and back in with your clinic code and it should appear. If you cannot remember your clinic code then please press 'forgotten clinic code'.
Please contact app@digibete.org for further support.
What is the DigiBete App and what does it do?
The DigiBete app provides a wide range of clinically approved, age appropriate resources to help with the self-management of Type 1 Diabetes. All resources are approved in partnership with Leeds Children’s Hospital Diabetes Team.
It has been developed/co-designed by parents, clinicians, and the type 1 community that brought you DigiBete. In the app you can favourite films you find most useful and save them to your device, store insulin ratios/doses and pump settings, add appointments, add a school healthcare plan and much, much more. Clinics can also send out useful updates and news directly to their app users.
The DigiBete app is not a substitute for care from clinics, but helps complement the care they provide. To use this app you must have a valid access code given to you by your clinic.
Ask your clinic for a valid app code to access support & education.
We are now proudly supported by NHS England’s Diabetes Programme.
If you have any queries then please email them to app@digibete.org
To view our app accessibility statement click HERE.
Watch the short films below for help with setting up your DigiBete App.
Setting Up the DigiBete App
This film gives you a quick guide to setting up the DigiBete App
Using The DigiBete App
This film gives you a quick guide to using the DigiBete App
Making the most out of your DigiBete app.
Tips for making the most out of your app.
DigiBete app FAQs
Here are some of the frequently asked questions about using the DigiBete app.
ReachDeck Guide
A helpful guide for using the ReachDeck tool to translate written resources into different languages.
Resources for Healthcare Professionals
Click on the resources below for more information about implementing the DigiBete app alongside your service.
Email app@digibete.org for more information, support or to arrange online training with us.
DigiBete About Us Presentation
DigiBete Training Poster
Useful Links for My Clinic
