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App Accessibility Statement

App Accessibility Statement

App Accessibility Statement

Last updated: January 2026
Next review: January 2027


Our commitment to accessibility

DigiBete is committed to ensuring that our app, website, and digital health resources are accessible to as many people as possible. This includes children, young people, families, and healthcare professionals with a wide range of access needs and disabilities.

We strive to provide an inclusive experience by following recognised best practice and working in line with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, as required under the UK Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

Accessibility is embedded throughout our design, development, and content creation processes, and we are committed to continuous improvement. All our structured learning, self-management education and essential films meet WCAG 2.2 AA standards, with some supplementary films currently undergoing accessibility improvements.


Compliance status

The DigiBete App is mostly compliant with WCAG 2.2 Level AA. Most features and content meet the accessibility standard; however, a small number of known issues remain, as outlined below.

Non-accessible content
The following content or features are not yet fully accessible:

1. Audio descriptions and video accessibility

  • Some videos and multimedia content do not yet include full audio description tracks.
  • All videos are captioned and compatible with assistive technologies.

We recognise the importance of audio descriptions for blind and lowvision users and are actively expanding availability.

2. Interactive or dynamic features

Certain interactive elements may present limitations for users who rely on specific assistive technologies.
These are under review and will be updated as part of our ongoing improvement programme. Where content is not fully accessible, we aim to provide alternative formats on request.

What we are doing to improve accessibility

Our approach to improving and maintaining accessibility includes:

  • Integrating accessibility into all stages of design and development.
  • Conducting regular reviews using automated testing tools and detailed manual accessibility checks.
  • Engaging with users and stakeholders, including NHS healthcare professionals, to understand realworld accessibility needs.
  • Updating content and features to ensure they meet WCAG 2.2 Level AA standards.

We remain committed to making DigiBete’s digital health resources accessible and
usable for everyone.


DigiBete January 2026