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Child-Friendly Privacy Policy

DigiBete: Child-Friendly Privacy Policy

Last updated: January 2026
Next review: January 2027


This page explains how DigiBete looks after your information when you visit our website. We want you to feel safe, informed, and in control.

If anything here is confusing, you can ask a parent, carer, or teacher to help — or contact us and we’ll explain.

 

1) Best interests of the child

Your safety and wellbeing come first.

When we design and run our website, we always think about what is best for children and young people. We only use information in ways that are fair, safe, and appropriate.

 

2) Data Protection Impact Assessments (DPIAs)

Before we introduce new features or technology, we check:

  • Could this affect children’s privacy?
  • Is it safe?
  • How can we reduce risks?

This is called a Data Protection Impact Assessment, and it helps us protect you.

 

3) Age-appropriate application

Our website is for a wide audience, including young people and families.

We design content and privacy information so it is:

  • Easy to understand
  • Suitable for different ages
  • Supportive for children managing diabetes

 

4) Transparency (being open and honest)

We explain clearly:

  • What information we collect
  • Why we collect it
  • How we use it
  • Who we share it with

We do this using simple language so children and families can understand.

 

5) Detrimental use of data

We will never use your information in ways that could harm you.

For example, we do not:

  • Use your data to pressure you
  • Exploit your health condition
  • Use information in ways that are unfair or upsetting

 

6) Policies and community standards

We follow strict privacy and safeguarding rules, including:

  • UK GDPR
  • ICO Children’s Code
  • NHS information governance best practice

All staff and partners must follow these standards.

 

7) Default settings (high privacy by default)

When you use our website:

  • Privacy settings are automatically set to high protection
  • We only collect the minimum data needed
  • Analytics cookies are off unless you say yes

This helps keep you safe without you needing to change anything.

 

8) Data minimisation

We only collect information that we really need.

Because our website has:

  • No logins
  • No accounts

We usually only collect:

  • Your name and email (if you contact us)
  • Your message
  • Basic website usage data (like pages visited)

We ask you not to send health information through website forms.

 

9) Data sharing

We do not sell your information.

We only share data when necessary, such as with:

  • Website hosting providers
  • IT and security services
  • Analytics providers (if you consent)

All suppliers must protect your data.

 

10) Geolocation (location data)

Our public website does not track your precise location.

We may see general location information (like country) from your IP address to help with:

  • Security
  • Website performance

This is not used to track you personally.

 

11) Parental controls

Parents and carers can:

  • Help children understand privacy choices
  • Manage cookie consent
  • Contact us about data rights

We welcome involvement from trusted adults supporting young users.

 

12) Profiling

We do not profile children on our website.

This means we do not:

  • Analyse behaviour to predict personal traits
  • Build marketing profiles
  • Target children with advertising

Google Analytics (if accepted) is used only to understand website use in general — not individuals.

 

13) Nudge techniques

We do not use design tricks to push you into sharing data.

For example, we do not:

  • Pressure you to accept cookies
  • Make “Accept” easier than “Reject”
  • Use guilt or rewards to influence choices

Your decisions are respected.

 

14) Connected toys and devices

Our public website does not connect to smart devices or toys.

If you use the DigiBete mobile app or medical devices, those are covered by separate privacy notices provided through healthcare services.

 

15) Online tools (rights and controls)

You have rights over your information.

You (or your parent/carer) can ask us to:

  • Show what data we hold
  • Correct information
  • Delete data (where possible)
  • Stop certain uses
  • Withdraw cookie consent

Contact us anytime:

Website: https://www.digibete.org/contact-us/

Email: hello@digibete.org

You can also complain to the UK Information Commissioner’s Office (ICO) if you’re unhappy.

 

Cookies (child-friendly explanation)

Cookies are small files saved on your device.

We use:

  • Necessary cookies → keep the website working
  • Analytics cookies → help us improve the site (only if you say yes)

You can change your choice anytime using Cookie Settings.

 

Keeping your information safe

We protect your data by:

  • Using secure systems
  • Encrypting the website (HTTPS)
  • Monitoring for security threats

If something goes wrong, we act quickly and inform people if required.

 

How long we keep data

We only keep information as long as needed:

  • Enquiries → up to 24 months
  • Security logs → up to 12 months
  • Analytics → up to 14 months (usually grouped data)

 

Contact details

DigiBete (Data Controller)
Platform, 3rd Floor Tech Hub
New Station Street
Leeds, LS1 4JB

Data Protection Officer: John Hughes
Email: john@digibete.org

 

DigiBete, January 2026