Important Announcement: Dexcom G6 mobile app on your Android smartphone.

Important Announcement: Dexcom G6 mobile app on your Android smartphone.

18 Jun 2025

Hi,

Here’s an important announcement from Omnipod concerning Dexcom G6 and Android users:

The Android 16 operating system has been released to some Android smartphones.

Dexcom has informed us that the Dexcom G6 app is not compatible with Android 16 for now. Do not accept the update when your phone prompts you to update. Turn off Auto OS updates in your Android smartphone settings to prevent an unintended update. There is no impact on the Dexcom G7 app.

If you have already updated your smartphone to Android 16, your Dexcom G6 App will no longer be operational, which could impact the ability of Omnipod® 5 to work in Automated Mode.

Dexcom is working closely with Google to make the Dexcom G6 app compatible with Android 16, and an update is expected to be available in the coming weeks.

For additional support, please contact our Customer Care team at 0800 011 6132. We’re available 24/7.

Sincerely,

Omnipod

I hope this announcement is useful.

Many thanks from all at Team DB : )