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Technology & Innovation - Tandem

a girl sat on a sofa, a boy wearing a cape and a girl on a swing.

Creating new possibilities for people living with diabetes, their loved ones, and their healthcare professionals.


About Tandem Diabetes Care

OUR PURPOSE

We exist to create new possibilities for people living with diabetes.

OUR PROMISE

We do this by partnering to deliver better outcomes through human-centered design and connected care experience.

OUR ASPIRATION

We see a better future for people living with diabetes.

Live your life, your way

The t:slim x2 insulin pump allows you to live the life you want whilst keeping your blood glucose in range.  It’s easy to start, easy to use and easy to personalise.

  • Compact pump with colour touchscreen, remote updates and rechargeable battery.
  • Flexibility with Dexcom G6 & G7 CGM and multiple cannula options.
  • 300 units of insulin meaning less cartridge changes.
  • The freedom to disconnect for swimming, showers and sport. Reconnect in a snap without any loss of insulin.

New! Bolus from your smartphone* and review pump data

That means nobody’s going to know! More discretion and privacy to manage your diabetes your way.

Plus, as a parent, there’s peace of mind knowing you can monitor your child’s glucose levels without disturbing their sleep.

4 young adults sat on their phones. An arrow pointing to one saying 'streaming music' one pointing to another saying 'texting with the squad' and one pointing to someone saying 'giving a bolus'
A child sleeping peacefully

Teamwork makes the dream work!

Pump data is automatically uploaded to the new cloud-based Tandem Source platform every hour. Just link your personal Tandem Source account to your clinic and your data is automatically shared. It'll be ready for review the next time you're at the clinic. Super easy – no wires or manual downloads needed! 

No two days are the same; neither is your diabetes.

Control-IQ technology is at the heart of the t:slim x2 insulin pump. By predicting glucose levels 30 minutes ahead, insulin doses are automatically adjusted every 5 minutes. 

It works quickly to support your life and current activities, through ever changing routines, needs and schedules. When extra insulin is needed, the AutoBolus function kicks in to bring glucose levels back into range.


How Control IQ Technology Works

This video shows how the control IQ technology works.

Customise your t:slim insulin pump for what your day has in store 

The t:slim x2 is the only advanced hybrid closed loop insulin pump with 6 personal profiles, sleep and exercise activities and custom alerts to create a therapy profile unique to you.

  • Personal profiles cover of the busy school days, sports activities and the chilled weekends.
  • Better nights, better days with sleep activity. Optimise overnight glucose control when you’re not eating with automatic insulin delivery at a lower and tighter range of 6.25-6.7mmol/L.
  • Exercise activity designed to reduce hypoglycaemia risk and improve glucose control at a tight range of 7.8-8.9 mmol/L and stop insulin more aggressively at 4.4mmol/L.
A screenshot of the control IQ dashboard

Cannula Options

Count on our cannula options

Finding the right infusion set is integral to insulin therapy and getting the best from your pump. You have so much choice with the t:slim x2 insulin pump, allowing you to find one that works for your body.

AutoSoft™ 90

The AutoSoft™ 90 infusion set is our most popular all-in-one infusion set. The 90-degree soft cannula comes pre-loaded in an automatic spring inserter, so one-handed insertions are quick and easy, even in hard-to-reach areas.

AutoSoft™ 30

The AutoSoft™ 30 infusion set is an all-in-one, angled infusion set with a disposable integrated insertion device. The inserter ensures a 30-degree angle with each insertion and the reversible connector makes reconnecting fast.

VariSoft™

The VariSoft™ infusion set is easy to insert, has a discrete, low profile, and convenient at-site disconnection. It allows users to choose their most comfortable insertion angle (20 to 45 degrees). Patients who are lean and active often prefer this set.

TruSteel™

The TruSteel™ infusion set features a very fine, 29-gauge, 90-degree stainless steel needle for those who prefer the reliability of steel sets but do not want to compromise on comfort. With its additional adhesive pad, it provides extra security against needle dislodging. The set's simplicity and security make it a good choice for those who have reactions to plastic cannulas, and those with a history of bent cannulas.


Meet Méabh

A girl stands smiling holding a picture she has drawn.

9 year old Méabh was so pleased to get her new Tandem t:slim x2 insulin pump, she drew a picture about it to say thank you to Jess Charlton, the Diabetes Training and Education Specialist who hosted her onboarding.

The positive difference Control-IQ technology has made to her life means she’s now ready to take on the adventure of a lifetime with her family. First stop is India and then South America before ending up in Alaska in June 2026. Throughout her trip she will be home educated by her family with full support of her school back home. She’s also in regular touch with her diabetes clinic through regular virtual appointments. Go Méabh!


Meet Penny

Penny's Story - t:slim

Meet Penny and hear her talk about her life and her experience using the Tandem t:slim.


t:simulator™

a phone showing a t:slim pump simulator


The t:simulator™ lets you explore and get familiar with the simple touchscreen interface and functions of the t:slim x2™ Insulin Pump all from your phone.

It’s perfect for learning all about the incredible features and how to navigate the pump screens. 

Download them from the Apple App Store or Google Play Store!


Onboarding

We recognise that everyone has their own learning styles, and patients may have a personal preference for how they would like to receive insulin pump training with us.

We offer virtual or face to face training in individual or group settings and also a range of additional online training modules for all users to complete alongside training with our specialists. 

"Thank you to my trainer for being so helpful, and for explaining everything clearly and concisely, and with a good sense of humour! It was a lovely way to start using my t:slim." -Jessica


Contact Us

We understand you might have questions, to contact us… 

Visit our website: www.tandemdiabetes.com/en-GB

Our Technical Support team is available 24/7/365. 

You can call 0808 1967431 or email uksupport@tandemdiabetes.com for assistance. 

Important Safety Information: https://www.tandemdiabetes.com/en-GB/legal/important-safety-information

© 2026 Tandem Diabetes Care, Inc. All rights reserved. Tandem Diabetes Care, Tandem logos, Control-IQ+, Tandem Source, and t:slim x2 are either registered trademarks or trademarks of Tandem Diabetes Care, Inc. in the United States and/or other countries. Dexcom, Dexcom G6, Dexcom G7, and any related logos and design marks are either registered trademarks or trademarks of Dexcom, Inc. in the United States and/or other countries. The sensor housing, FreeStyle, Libre, and related brand marks are marks of Abbott and used with permission. All third-party marks are the property of their respective owners.